Once you submit your claim, we take over – but your claim details are always available to you anytime, anywhere. Check your status, monitor progress, and talk directly with your recovery expert whenever you need, wherever you are.
Getting you more is just part of the goal. We believe in full visibility during every part of the claims process. That’s why you have full access to your claim status, progress, and recovery outcomes with the ACM Tracker Portal.
A single not-at-fault accident became a much larger recovery opportunity after we reviewed the full financial impact of the loss, not just the repair bill.
Monitor the real-time status, updates, and changes to your claim 24/7 from anywhere. If anything changes, you’ll know instantly by checking your portal.
Have questions about your claim? You can communicate directly with your damage recovery expert in your online claim management portal. Your account and client service teams will share direct support and insight in the portal, too.
Once you submit your claim, we’ll do the work – but you should be able to watch every step of the way. You’ll never have to question where we’re at in your process or chase down information – it’s all there, all the time.
The Tracker Portal guarantees fast, simple solutions for real-time tracking – but it also promises safety and compliance every step of the way.
Our portal follows all SOC2 and PII compliance guidelines, as do all our world-class cloud technology platform providers.
Curious about the status of your claim?
Track your progress, see your claim details, or chat with your damage recovery expert in your ACM Tracker Portal.
