Privacy Policy

Privacy Statement

Alternative Claims Management ("we") and www.altclaim.com (the “Website”) are committed to protecting and respecting the privacy and security of our customers. This Privacy Statement sets forth our privacy policy, based on the principles of notice, choice and security in the use of all information we collect regarding our customers and their activities with us.

By using our Website, you signify your acceptance of our Terms and Conditions including this Privacy Policy. If you do not agree to these Terms, do not use this web site.

Collection of Information

Personally identifiable information

We do not collect or store any personally-identifiable information about you unless you have knowingly and willingly provided such information, through subscribing, registering at our Website, or otherwise using our products and services.

We gather information about site usage, including statistics on unique visits, referring URLs, repeat visits and page views. This information is gathered to monitor and improve the use and satisfaction of the site, but is tracked by IP address and is not associated with your personal information.

Cookies and other electronic images

We use cookies and other electronic images (such as transparent gifs or pixels) on this site for several reasons, including:

1. Collection of anonymous tracking information on site usage patterns;

2. Authentication of your user name and password, and to maintain the login for the duration of your visit;

3. To allow for your user name and password to be saved on a specific computer, so that information need not be entered each time the site is visited, if so desired;

4. To allow you to automatically access your account information, and make any changes to your personal information.

Information gathered through the use of cookies and other electronic images is used to continuously improve the site and users' experience with it. Other than information that facilitates your use and navigation of the site, it is not identified with you personally.

In addition, when we send HTML-formatted e-mail messages, we may include single-pixel GIFs to determine which e-mail messages were opened and/or acted upon. For those that do not “opt-out” to communications, we may contact you via phone, email, and/or text/SMS communications.

Partners, Sponsors and Links

This site may provide links to third-party websites, including those of our business partners. These independent sites have their own privacy and information collection practices. We have no responsibility or liability for these independent policies, and encourage you to review the sites' privacy policies to understand how they might collect and use personally identifiable information.

Minors

We operate our sites in compliance with the Children's Online Privacy Protection Act and will not knowingly collect or use personally-identifiable information from anyone under 13 years of age. In the event that we learn we have collected any personal information from a child under the age of 13 without verification of parental consent, we will delete that information from our database as quickly as possible.

Use of Information

Customer Communication

We use personally identifiable information that you give us to communicate with you about important product updates or information and provide you with requested products and services.

New Products and Services

We compile and use relevant information, personally-identifiable or not, so that we may design, customize, and offer to you new products and services that may be of interest. While we will only offer to you new products and services we believe you will truly value, you may "opt-out" of receiving such communications from us, as described below under "Customer Choice".

Partners

On occasion, we will partner with third parties for marketing purposes to provide special offers, products or services to you. We may share (provide and receive) personally-identifiable offline and online contact information with such bona fide partners, holding them to the same privacy standards detailed here. While we will carefully screen all such offers, products and services and believe they will be of interest to you, you will be able to "opt-out" of receiving such third-party communications, as described below under "Customer Choice".

We do not share credit card or payment information with such third parties. We may otherwise disclose your personal information only as required by applicable law or regulatory authority, or in response to legal process to protect our rights and property, or to protect the safety of our users or others.

Security

We take the security of your personal information very seriously and are constantly improving our efforts to protect it. We use encryption methods so that each transaction takes place in the most secure environment possible. Encryption is the method by which your personal information, such as your credit card number, is scrambled and encoded while traveling through cyberspace. Once it has safely reached our secure internal environment, we decode the information to complete your transaction. We store information you provide us on our secure servers. Access to all of our users' information is restricted only to company representatives who need the information to perform a specific job (for example, a billing clerk or a customer service representative).

No electronic communication over the Internet, however, can be guaranteed to be completely secure. Though we take great care to protect your personal information, we cannot ensure or warrant the security of any information that you submit to us, and you do so at your own risk.

You can take steps to secure your personal information, for example, by maintaining the secrecy of your passwords and/or account information. This helps ensure that someone cannot pose as you online, which is especially important if you are at a computer accessible to others, such as in a library, a school or your office.

Customer Choice

By using our site, you agree to receive all communication directly related to your already-purchased products or services. In addition, we're always looking for ways to serve you better, including, from time to time, offering you new products and services that we believe you will find valuable.

You, however, will decide what types of such marketing messages you agree to receive. When your register with our Website you must indicate if you agree to receive promotional and/or marketing information about new products, services, and offerings from us and/or any third parties. You also at any time can update or correct any of the personally-identifiable information that you shared with us during registration - including communication preferences.

We will try to implement requests within a reasonable time, although for a time users may continue to receive communications transmitted based on information released prior to the implementation of the request.

Privacy Policy Changes

We may change this policy statement at any time, but will notify you in advance of any material changes. Your continued use means that you accept any new or modified terms and conditions. You agree to indemnify and hold us harmless from any actions, claims, proceedings, or liabilities arising out of your violation of these terms and conditions.